News

Premier

OpsVault — Operate and Optimize IT http://www.opsvault.com/

Microsoft Premier Support UK – Site Home – TechNet Blogs http://blogs.technet.com/b/mspremuk/

Antigen & Forefront

ForeFront Team Blog http://blogs.technet.com/forefront

ForeFront Server Security Support Blog http://blogs.technet.com/fssnerds

Exchange

Exchange Team Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/exchange/

MCS UK Unified Communications Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/msukucc

Microsoft Online Services Team Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/msonline/

1. The New OWA Rocks Tablets and Phones! http://blogs.technet.com/b/exchange/archive/2012/08/02/the-new-owa-rocks-tablets-and-phones.aspx
2. We’ve updated the MEC website with a whole lot of awesome! http://blogs.technet.com/b/exchange/archive/2012/08/08/we-ve-updated-the-mec-website-with-a-whole-lot-of-awesome.aspx
3. Managing The New Exchange http://blogs.technet.com/b/exchange/archive/2012/08/09/managing-the-new-exchange.aspx
4. Released: Update Rollup 4 for Exchange 2010 Service Pack 2 http://blogs.technet.com/b/exchange/archive/2012/08/14/released-update-rollup-4-for-exchange-2010-service-pack-2.aspx
5. Released: Update Rollup 8 for Exchange 2007 Service Pack 3 http://blogs.technet.com/b/exchange/archive/2012/08/14/released-update-rollup-8-for-exchange-2007-service-pack-3.aspx
6. Calendar and Tasks Retention Tag Support in Exchange 2010 SP2 RU4 http://blogs.technet.com/b/exchange/archive/2012/08/14/calendar-and-tasks-retention-tag-support-in-exchange-2010-sp2-ru4.aspx
7. Moving from EHA to Office 365 http://blogs.technet.com/b/exchange/archive/2012/08/20/moving-from-eha-to-office-365.aspx
8. Site Mailboxes in the new Office http://blogs.technet.com/b/exchange/archive/2012/08/22/site-mailboxes-in-the-new-office.aspx
9. Exchange, Stubbing, and Database Space Reclamation http://blogs.technet.com/b/exchange/archive/2012/08/27/exchange-stubbing-and-database-space-reclamation.aspx
10. Using EAC to manage multi-forest Exchange deployments http://blogs.technet.com/b/exchange/archive/2012/08/30/using-eac-to-manage-multi-forest-exchange-deployments.aspx

Hosted Messaging Collaboration

None

Lync, Office Communication Server & LiveMeeting

NextHop – Site Home – TechNet Blogs http://blogs.technet.com/b/nexthop/

DrRez: Microsoft Lync Server Technical Reference Hub – Site Home – TechNet Blogs http://blogs.technet.com/b/drrez/

Outlook Outlook Blog http://blogs.office.com/b/microsoft-outlook/

Other The Master Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/themasterblog/

1. Lync Online: Lync 2010 Conversation Translator http://blogs.technet.com/b/nexthop/archive/2012/07/30/lync-2010-conversation-translator.aspx
2. Microsoft Lync 2013 Preview in a Virtual Desktop Infrastructure http://blogs.technet.com/b/nexthop/archive/2012/07/31/microsoft-lync-2013-preview-in-a-virtual-desktop-infrastructure.aspx
3. Lync Federation with Public Instant Messaging Connectivity on Outlook.com http://blogs.technet.com/b/nexthop/archive/2012/08/08/lync-public-instant-messaging-connectivity-federation-with-outlook-com.aspx
4. Lync Server 2010 Multitenant Pack for Partner Hosting Overview http://blogs.technet.com/b/nexthop/archive/2012/08/08/lync-server-2010-multitenant-pack-for-partner-hosting-overview.aspx
5. Five Frequently Asked Questions about Lync Server 2010 Mobility Service http://blogs.technet.com/b/nexthop/archive/2012/08/14/five-frequently-asked-questions-about-lync-server-2010-mobility-service.aspx
6. Lync Online: Quick Contacts – Display Lync Online Contact Information in Your Outlook To-Do Bar http://blogs.technet.com/b/nexthop/archive/2012/08/14/lync-online-quick-contacts-display-lync-online-contact-information-in-your-outlook-to-do-bar-grid-user-post.aspx
7. Interview with a Lync Pro: Dustin Hannifin http://blogs.technet.com/b/nexthop/archive/2012/08/16/interview-with-a-lync-pro-dustin-hannifin-2.aspx
8. Certificate Authentication in Lync Server 2010 and Enterprise PKI http://blogs.technet.com/b/nexthop/archive/2012/08/20/certificate-authentication-in-lync-server-2010-and-enterprise-pki.aspx
9. LyncMD: Troubleshooting Delegate Permissions Issues in Lync 2010 http://blogs.technet.com/b/nexthop/archive/2012/08/21/lyncmd-troubleshooting-delegate-permissions-issues-in-lync-2010.aspx
10. Lync Online: Configuring Lync-to-Phone for Office 365 Videos http://blogs.technet.com/b/nexthop/archive/2012/08/23/lync-online-configuring-lync-to-phone-for-office-365-videos.aspx
11. Lync Online: How to Troubleshoot Sign-In Issues http://blogs.technet.com/b/nexthop/archive/2012/08/24/lync-online-how-to-troubleshoot-sign-in-issues.aspx
12. Practice Accelerator Sessions for Lync Server 2010: September 2012 http://blogs.technet.com/b/nexthop/archive/2012/08/24/practice-accelerator-sessions-for-lync-server-2010-july-2012.aspx
13. Lync Server 2013 Preview: Introducing Documentation and the Documentation Team http://blogs.technet.com/b/nexthop/archive/2012/08/27/introducing-lync-server-2013-preview-documentation-and-the-documentation-team.aspx
14. Lync Server 2013 Preview: What’s New in Persistent Chat Server http://blogs.technet.com/b/nexthop/archive/2012/08/28/lync-server-13-preview-what-s-new-in-persistent-chat-server.aspx
15. Lync Server 2013 Preview: New High Availability and Disaster Recovery Features http://blogs.technet.com/b/nexthop/archive/2012/08/29/new-high-availability-and-disaster-recovery-features-in-lync-server-2013-preview.aspx

Documents

Antigen & Forefront

None

Exchange

1. Microsoft Exchange Server 2013 Unified Messaging (UM) Specialists
   The companies listed in this document are Systems Integrators who have attended technical training on Exchange Server 2013 Unified Messaging conducted by Microsoft Exchange Engineering Team. Non-Microsoft providers are listed here for your convenience only. Microsoft makes no warranties or representations with regard to their products or services. http://www.microsoft.com/en-us/download/details.aspx?id=30729
2. Microsoft Exchange Server 2007 Unified Messaging (UM) Specialists
   The companies listed in this document are Systems Integrators who have attended technical training on Exchange Server 2007 Unified Messaging conducted by Microsoft Exchange Engineering Team. Non-Microsoft providers are listed here for your convenience only. Microsoft makes no warranties or representations with regard to their products or services. http://www.microsoft.com/en-us/download/details.aspx?id=15470

Hosted Messaging Collaboration

None

Lync, Office Communication Server & LiveMeeting

1. Unified Communications Phones and Peripherals Datasheets
   These datasheets list the phones and peripheral devices that are qualified to display the “Optimized for Microsoft Lync” logo. http://www.microsoft.com/en-us/download/details.aspx?id=16857

Outlook

None

Other

None

Downloads

Exchange

1. Exchange Web Services Managed API Version 2.0 – Technical Preview
   The Microsoft Exchange Web Services (EWS) Managed API 2.0 Technical Preview provides a managed interface for developing client applications that use Exchange Web Services. http://www.microsoft.com/en-us/download/details.aspx?id=30391

Events/Webcasts

Lync Server

1. Effective Conferencing with Microsoft Lync: Transitioning from Office Live Meeting
   An introduction to Microsoft Lync for users making the move from Office Live Meeting. This 60 minute virtual, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Starts: Wednesday, September 12, 2012 9:00 AM  Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523849&culture=en-US
2. Best Practices for Microsoft Lync Conferencing
   Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! Starts: Wednesday, September 12, 2012 11:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523647&culture=en-US
3. Introducing Microsoft Lync Welcome to Microsoft Lync!
   Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 13, 2012 7:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523653&culture=en-US
4. Introducing Microsoft Lync Welcome to Microsoft Lync!
   Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 13, 2012 9:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523654&culture=en-US
5. Effective Conferencing with Microsoft Lync: Transitioning from Office Live Meeting
   An introduction to Microsoft Lync for users making the move from Office Live Meeting. This 60 minute virtual, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Starts: Wednesday, September 19, 2012 9:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523850&culture=en-US
6. Introducing Microsoft Lync Welcome to Microsoft Lync!
   Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 20, 2012 7:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523655&culture=en-US
7. Introducing Microsoft Lync Welcome to Microsoft Lync!
   Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 20, 2012 9:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523656&culture=en-US
8. Effective Conferencing with Microsoft Lync: Transitioning from Office Live Meeting
   An introduction to Microsoft Lync for users making the move from Office Live Meeting. This 60 minute virtual, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Starts: Wednesday, September 26, 2012 9:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523851&culture=en-US
9. Best Practices for Microsoft Lync Conferencing
   Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! Starts: Wednesday, September 26, 2012 11:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523649&culture=en-US
10. Introducing Microsoft Lync Welcome to Microsoft Lync!
    Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 27, 2012 7:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523657&culture=en-US
11. Introducing Microsoft Lync Welcome to Microsoft Lync!
    Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. Starts: Thursday, September 27, 2012 9:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523658&culture=en-US
12. Office 365 Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032524448 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Tuesday, September 04, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032524448&culture=en-US
13. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032524444 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Wednesday, September 05, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032524444&culture=en-US
14. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527293 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Thursday, September 06, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527293&culture=en-US
15.  Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527294 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Friday, September 07, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527294&culture=en-US
16. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527295 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Monday, September 10, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527295&culture=en-US
17. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527296 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Tuesday, September 11, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527296&culture=en-US
18. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527297 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Wednesday, September 12, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527297&culture=en-US
19. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527298 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Thursday, September 13, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527298&culture=en-US
20. Office 365 In Action: Daily Live Demo & Chat
    Event ID: 1032527299 See how Microsoft Office 365 can help improve the effectiveness of your business. Join our LIVE demonstration and chat with a Microsoft specialist. Starts: Friday, September 14, 2012 10:00 AM Time zone: (GMT-08:00) Pacific Time (US & Canada) Duration: 30 minute(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527299&culture=en-US
21. The Business Value of Cloud and Microsoft Office 365
    Event ID: 1032527500 By now, you’ve probably heard the term “Cloud Computing” but what is this Cloud everyone is talking about? Companies like Lowes, Hyatt Hotels, Burger King, Hallmark Cards, JetBlue and numerous other enterprises, big & small, are leveraging the Microsoft Cloud. Is it time for your company to do so as well? Starts: Wednesday, September 26, 2012 2:00 PM Time zone: (GMT-05:00) Eastern Time (US & Canada) Duration: 1 hour(s) https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032527500&culture=en-US

New KB’s

Exchange

Microsoft Exchange Server 2003 Enterprise Edition

1. An event ID 9646 occurs when a service account opens many MAPI sessions on an Exchange Server http://support.microsoft.com/kb/2742012
2. You receive a “server unavailable” error message when you try to connect to Exchange Server 2003 by using remote procedure call over HTTP http://support.microsoft.com/kb/822595
3. Known issues that cause the “HTTP 500 internal server error” error message in Exchange Server 2003 Outlook Web Access http://support.microsoft.com/kb/894965

Microsoft Exchange Server 2007 Enterprise Edition

1. Items in the Sync Issues folder are not processed or deleted by a Messaging Records Management (MRM) policy in Outlook 2007 or Outlook 2010 http://support.microsoft.com/kb/2686541
2. Inconsistent search results after a content index is rebuilt in Exchange Server http://support.microsoft.com/kb/2704862

Microsoft Exchange Server 2007 Service Pack 3

1. Events 4999 and 7034 are logged and the Microsoft Exchange Information Store service crashes on an Exchange Server 2007 mailbox server http://support.microsoft.com/kb/2701037
2. A text or HTML email attachment is displayed in the message body instead of in the attachment line in an Exchange Server 2007 SP3 environment http://support.microsoft.com/kb/2730089
3. Outlook keeps prompting you for credentials and incorrectly connects to an out-of-site global catalog after you install Update Rollup 6 for Exchange Server 2007 SP3 http://support.microsoft.com/kb/2732525
4. Description of Update Rollup 8 for Exchange Server 2007 Service Pack 3 http://support.microsoft.com/kb/2734323

Microsoft Exchange Server 2010 Enterprise

1. “Index and length must refer to a location within the string” exception when you try to create a new meeting request or appointment in Exchange Server 2010 http://support.microsoft.com/kb/2719541
2. Event ID 2160 is logged in the Application log after you map a user to a certificate in Exchange Server 2010 http://support.microsoft.com/kb/2737853
3. MS12-058: Vulnerability in Microsoft Exchange Server WebReady document viewing could allow remote code execution: August 14, 2012 http://support.microsoft.com/kb/2740358
4. Outlook 2003 does not open a .pst file that is created by using the New-MailboxExportRequest cmdlet in Exchange Server 2010 http://support.microsoft.com/kb/2742408

Microsoft Exchange Server 2010 Standard

1. Throttling policy throttles all EWS applications in Exchange Server 2010 http://support.microsoft.com/kb/2713371
2. “Error 0xe0434f4d” message when you try to update Offline Address Book in Exchange Server 2010 http://support.microsoft.com/kb/2721431

Lync, Office Communication Server & LiveMeeting

1. Microsoft Office Live Communications Server 2005 Enterprise Edition: You may receive an “[0xC3EC783C]” error message when you run the Create/Upgrade Enterprise Edition Pool Setup program in Live Communications Server 2005 http://support.microsoft.com/kb/906597

Outlook

Microsoft Office Outlook 2003

1. Description of the Outlook 2003 Junk Email Filter update: August 14, 2012 http://support.microsoft.com/kb/2687403
2. Top client/server support issues in Microsoft Exchange http://support.microsoft.com/kb/887271

Microsoft Office Outlook 2007

1. Description of the Outlook 2007 Junk Email Filter update: August 14, 2012 http://support.microsoft.com/kb/2687400
2. How use the in the Custom Installation Wizard to add and to customize Outlook user profile account information http://support.microsoft.com/kb/307755
3. Description of common scenarios in which Calendar information may be removed from the Calendar or may be inaccurate http://support.microsoft.com/kb/899704

Microsoft Outlook 2000 Standard Edition

1. OL2000: Two Settings for Messaging Mode in Terminal Server Transform http://support.microsoft.com/kb/217665
2. OL2000: Error Message “Error obtaining print settings. Your print settings have been reset to default.” http://support.microsoft.com/kb/223410
3. Error Message: There Are No Printers Set Up for Your Computer http://support.microsoft.com/kb/223412
4. Error Message: There Was an Error When Printing Started http://support.microsoft.com/kb/223414
5. Error Message “A required function is missing…” http://support.microsoft.com/kb/223453
6. Error Message: The Server Could Not Be Found http://support.microsoft.com/kb/223455
7. OL2000: Error Message “A program error occurred. Quit Outlook and Microsoft Windows and then start again.” http://support.microsoft.com/kb/223456
8. OL2000: ErrMsg “Unable to load .dll …out of memory..” http://support.microsoft.com/kb/223457
9. OL2000: Error Message “Can’t open this item. Out of memory or system resources. Close some windows or programs and try again.” http://support.microsoft.com/kb/223458
10. OL2000: Error Message “Could not open one or more attachments.” http://support.microsoft.com/kb/223460
11. OL2000: Error Message “Could not open the item. Try again.” http://support.microsoft.com/kb/223461
12. OL2000: Error Message “Could not send the message.” http://support.microsoft.com/kb/223462
13. OL2000: Error Message “The action could not be completed.” http://support.microsoft.com/kb/223463
14. OL2000: Error Message “Unable to send this item.” http://support.microsoft.com/kb/223465
15. OL2000: (CW) Error Message “Outlook could not start because a location to send and receive mail could not be found. To add a location, such as a personal folder file, double-click the Mail icon in Windows Control Panel.” http://support.microsoft.com/kb/223466
16. OL2000: Error Message “Can’t open the object.” http://support.microsoft.com/kb/223467
17. OL2000: Error Message “Operation failed.” http://support.microsoft.com/kb/223468
18. OL2000: Error Message “Corrupted certificate files; certificate importing failed.” http://support.microsoft.com/kb/223470
19. OL2000: Error Message “Cannot start Microsoft Outlook.” http://support.microsoft.com/kb/223472
20. OL2000: Error Message “Out of memory. Close some windows or programs and try again.” http://support.microsoft.com/kb/223473
21. OL2000: Error Message “The account is not properly configured.” http://support.microsoft.com/kb/223474
22. OL2000: Error Message “An unknown error was returned from the SMTP server.” http://support.microsoft.com/kb/223477
23. OL2000: Error Message “An error occurred publishing your Internet Free/Busy data. Could not connect to FTP site.” http://support.microsoft.com/kb/223479
24. OL2000: Error Message “The custom form could not be opened. Outlook will use an Outlook form instead.” http://support.microsoft.com/kb/223481
25. OL2000: Error Message “Can’t create the item.” http://support.microsoft.com/kb/223483
26. OL2000: Error Message “Can’t open the items.” http://support.microsoft.com/kb/223484
27. OL2000: (CW) Error Message “Could not save item.” http://support.microsoft.com/kb/223485
28. OL2000: Error Message “The form you selected could not be displayed.” http://support.microsoft.com/kb/223488
29. OL2000: (IMO) Error Message: WinFax Installation Failed. The Fax Feature Is Not Available. http://support.microsoft.com/kb/223491
30. How to restore the Outlook icon to the desktop http://support.microsoft.com/kb/238567
31. “Outlook.pst can not be accessed – 0x80040116” error message when you start Outlook 2000 or open a personal folder file http://support.microsoft.com/kb/329910

Microsoft Outlook 2002 Standard Edition

1. Description of the Outlook 2002 update: October 4, 2001 http://support.microsoft.com/kb/300551

Microsoft Outlook 2010

1. Why does Outlook not appear on the desktop while its process is running in the Task Manager?- KB http://support.microsoft.com/kb/2591170