Pat Richard

Pat Richard

I have been working with messaging environments since the MS Mail days, and spend a majority of my time designing and implementing enterprise messaging solutions based around Microsoft Exchange and Microsoft Lync. Complex migrations and implementations, as well as large-scale upgrades, are my specialty. I have been awarded the Microsoft MVP award for Lync Server, and have been awarded 6 times for Exchange Server for my contributions to the Exchange community.

A published author, I continue to be active online, assisting others with Exchange and Lync related issues.

Outside of Exchange & Lync, I enjoy all things technology. I live in the Southeast part of Michigan, but travel extensively for work.


I’m the UC Automation Lead for Modality Systems, a Microsoft Partner. At this time, I’m not looking for any new employment opportunities.


I do independent consulting from time to time. Primarily based in the Greater Detroit, Michigan area. If you have a UC related project (Lync, Exchange, etc), information about my services can be found at http://www.innervation.com/.

Social Media & Forums

Check me out on Twitter (@patrichard), LinkedIn, Microsoft. Tons of info at those links. As a general rule, I don’t accept friend or link requests from people I don’t know. Otherwise, the list gets unmanageable. I’m also the moderator of the Exchange and Lync forums at http://www.powershell.org/, and a regular contributor to the Exchange, Lync, and Windows forums at http://www.tek-tips.com, as well as being on their advisory board.


I’m a contributing author on the following Exchange related books:

I’ve also written articles for other web sites, including Petri IT Knowledgebase.


I’m one of two hosts of the popular The UC Architects podcast, a bi-weekly audio podcast on all things Microsoft UC. The podcast includes a group of ~15 UC architects including MVPs and MCMs and frequent guests from the industry. We average over 10,000 downloads per episode.

  1. Dan Jacobs
    September 25th, 2011 at 17:22 | #1

    I am looking for a Microsoft Exchange Users Group somewhere in Michigan. I have been working with Exchange since version 5.5 (but skipped Exchange 2007). The closest MS Exchange user group I have found on the Internet is in Chicago.

    Any ideas?

  2. Pat Richard
    September 25th, 2011 at 20:34 | #2

    There used to be one at the Southfield MS offices a while back, but I’m not sure if it still meets there. I know a bunch of people who work there and can ask. I wouldn’t mind seeing something that was UC related, tying Exchange and Lync groups together.

  3. August 31st, 2016 at 10:48 | #3

    We have some issues with the Polycom CX600 LCD turning white and lines appearing. We believe that an upgrade may or may not solve this issue from all of the blogs we have read. We are currently not sure how to upgrade these phones. We have no problem upgrading the VVX series. We have Polycom CX600 connected to the PC with a user license for Office 365 in the Cloud. Do you have any suggestions on how we can attempt to upgrade these phones without buying 20k in infastructure?

    Any insights are greatly appreciated! Thanks for your time in advance,

  1. December 8th, 2011 at 12:48 | #1
  2. May 1st, 2014 at 23:17 | #2
  3. September 5th, 2015 at 16:25 | #3