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Keyword: ‘uc inside track’

UC Inside Track: Episode 8: Dial Plans, Normalization Rules, and the Skype Optimizer with Special Guest Ken Lasko

June 6th, 2018 No comments

In this episode with MVP Ken Lasko of Nectar, we look at core enterprise voice configuration feature in Skype for Business and Lync. This includes dial plans and normalization rules: What they are, and how they work. And we chat about Ken’s Skype Optimizer, a free solution to help build the requisite dial plan configuration for a Skype for Business environment. Why spend hours (or more) figured everything out when the Skype Optimizer will have it done for you in minutes. Work smarter, not harder!

Episode 08: http://www.voss-solutions.com/media/podcast/podcast_008.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 7: Enterprise Connect with Special Guest Jamie Stark

March 16th, 2018 No comments

In this special remote episode with Jamie Stark of Microsoft, we look at the announcements at Enterprise Connect 2018, including the Microsoft keynote by Bob Davis, Microsoft Corporate Vice President, O365 Engineering, and the related commentary and demos by:

1. Marc Pottier
2. Ilya Bukshteyn
3. Lori Wright
4. Jeff Monaco of GE

Episode 07: http://www.voss-solutions.com/media/podcast/podcast_007.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 6: Development with Special Guest Tom Morgan

March 9th, 2018 No comments

Our first remote episode using new gear, instead of using Skype for Business. This time, Tom Morgan and I took time out of our busy scheduled at the annual MVP Global Summit on campus in Redmond, WA to discuss the basics of development for the UC stack.

In this episode, we look at the following:

1. Tom’s role at Modality
2. Bots in Teams
3. UCMA development
4. Differences between developing for Skype for Business on-prem vs online
5. What tools are needed

Episode 06: http://www.voss-solutions.com/media/podcast/podcast_006.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 5: All Things Teams with Special Guest Jamie Stark

February 12th, 2018 No comments

Our first Microsoft staffer guest with Jamie Stark. Jamie and I chatted about a bunch of stuff, including:

In this episode, we look at the following:

  1. Jamie’s role at Microsoft
  2. IT Pro Tools program
  3. Microsoft Ready
  4. Enterprise Connect
  5. The Teams road map and new features in January
  6. The TAP program

Episode 5: http://www.voss-solutions.com/media/podcast/podcast_005.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 4: Call Queues, User Groups, client updates, and Career Path with special guest Josh Blalock

January 22nd, 2018 No comments

The podcast steamrolled ahead with another great discussion. Fellow MVP Josh Blalock stopped by and we had a great chat about several topics. In this episode, we look at the following:

  1. What are Call Queues and their new features in Skype for Business Online
  2. Updated training materials in MyAdvisor.fasttrack.microsoft.com
  3. Skype for Business client updates and differences between MSI and CSR versions of clients
  4. Career path options for UC professionals

Episode 4: http://www.voss-solutions.com/media/podcast/podcast_004.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 3: Huge Teams Features Release with special guest Matt Landis

January 5th, 2018 No comments

In this first episode of the new year, special guest Matt Landis and I discuss the whopper release of new features for Microsoft Teams, and how they relate to Skype for Business. They include:

New Calling Roadmap Features

  1. Simultaneous Ringing
  2. Speed dial
  3. Suggested Contacts
  4. Voicemail
  5. Translate user input to standard format phone number
  6. Call Quality Diagnostic Portal
  7. TTY Support
  8. Skype for Business-Teams Calling
  9. Blind Transfer
  10. Call Blocking
  11. Call Forwarding
  12. Caller ID masking
  13. e911 Support
  14. Extension Dialing
  15. Hold
  16. Multi-call Handling
  17. Enable Existing Calling Plan Support

New Meetings Roadmap Features

  1. Edge, Chrome Browser Support for meetings
  2. Interactive Troubleshooting
  3. Audio Conferencing in over 90 countries
  4. Mute Other Participants
  5. Application Sharing

New Messaging Roadmap Features

  1. Contact Groups
  2. Unified Presence

New IT Pro Roadmap Features

  1. Messaging Policies
  2. Teams Interop Policies
  3. Client Support

Delayed Features

  1. Enable Call Quality Analytics
  2. Lobby Support
  3. Anonymous Join
  4. Give and Take control in sharing

Episode 3: http://www.voss-solutions.com/media/podcast/podcast_003.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, TuneIn, Google Music Play, and Podcast Addict.

UC Inside Track: Episode 2: Skype for Business vs Teams, and Assessing Your Network with special guess Tom Arbuthnot

December 13th, 2017 No comments

In this episode, my special guest Tom Arbuthnot and I look at Skype for Business updates, new tools from Microsoft, and Teams, and more. This includes:

– What to expect in Teams vs what’s already in Skype for Business
– Updated Network Assessment Tools
– .NET 4.7 support for Skype for Business
– CCE 2.1
– Skype for Business and Teams feature comparisons table and Teams roadmap
– Automating your workflows using Connectors in Microsoft Teams

Episode 2: http://www.voss-solutions.com/media/podcast/podcast_002.mp3

UC Inside Track is available directly via the link above, via RSS, iTunes, and now, TuneIn.

New Podcast: UC Inside Track Takes a Look at Microsoft UC Stack – First episode with special guest Jonathan McKinney

November 22nd, 2017 No comments

Earlier this year, the podcast I had been involved in since its inception, The UC Architects, ended its five-year run. It was a lot of fun, but the format was difficult to maintain. So, I’ve started a new podcast dealing with the Microsoft Unified Communications (UC) stack, with just a single guest on each episode. Guests will be tech luminaries such as fellow MVPs, MCMs/MCSMs, and/or Microsoft staff. The podcast is designed to deliver regular insight into the Microsoft UC market as an easy-to-consume audio file. Each episode will be in a shorter format than the UCA was, making it easier to listen to while driving to work or doing other tasks. We’ll tackle fewer topics, but each in further depth.

Listeners can listen to the podcasts in any of the following ways:
– Subscribe to the UC Inside Track podcast series on iTunes or via your favorite RSS client.
– Listen on TuneIn.
– Listen to the podcast directly via the link below.

In the first podcast, I’m joined by Jonathan McKinney (@ucomsgeek), MVP and MCM, to discuss the recently released Skype for Business to Teams capabilities roadmap. Both Jonathan and I are on the Microsoft Elite Teams for both Skype for Business and Microsoft Teams, and have collaborated for many years. The exchange is lively and informative. The recording was made available to download from iTunes on Friday, November 17.

Episode 1: http://www.voss-solutions.com/media/podcast/podcast_001.mp3

Look for more episodes at least monthly. In episode 2, I’ll be joined by fellow MVP and MCM Tom Arbuthnot (@tomarbuthnot).

April 2013 Technical Rollup: Unified Communications

April 22nd, 2013 No comments

News

Premier

TechNet Blogs

  1. http://blogs.technet.com/b/mspfe/
  2. http://blogs.technet.com/b/mspremuk/

Antigen & Forefront

  1. http://blogs.technet.com/forefront
  2. http://blogs.technet.com/fssnerds

Exchange

TechNet Blogs

  1. http://blogs.technet.com/b/exchange/

MCS UK Unified Communications Blog – Site Home – TechNet Blogs

  1. http://blogs.technet.com/b/msukucc
  2. http://blogs.technet.com/b/msonline/

 

  1. Now Available: Exchange Server 2013 Deployment Assistant
    http://blogs.technet.com/b/exchange/archive/2013/03/04/exchange-server-2013-deployment-assistant-available.aspx
  2. Updated: Exchange Server 2010 Deployment Assistant for Exchange 2010 SP3 and Office 365
    http://blogs.technet.com/b/exchange/archive/2013/03/06/updated-exchange-server-2010-deployment-assistant-for-exchange-2010-sp3-and-office-365.aspx
  3. Announcing Microsoft Connectivity Analyzer (MCA) 1.0 and Microsoft Remote Connectivity Analyzer (RCA) 2.1
    http://blogs.technet.com/b/exchange/archive/2013/03/11/announcing-microsoft-connectivity-analyzer-mca-1-0-and-microsoft-remote-connectivity-analyzer-rca-2-1.aspx
  4. Released: Office Configuration Analyzer Tool (OCAT)
    http://blogs.technet.com/b/exchange/archive/2013/03/20/released-office-configuration-analyzer-offcat-tool.aspx
  5. Preserve mailbox data for eDiscovery using inactive mailboxes in Exchange Online
    http://blogs.technet.com/b/exchange/archive/2013/03/21/preserve-mailbox-data-for-ediscovery-using-inactive-mailboxes-in-exchange-online.aspx
  6. Exchange 2013 RTM CU1 Status
    http://blogs.technet.com/b/exchange/archive/2013/03/25/exchange-2013-rtm-cu1-status.aspx
  7. Mysterious mail loop on Edge Transport server: Check your size limits!
    http://blogs.technet.com/b/exchange/archive/2013/03/28/mysterious-mail-loop-on-edge-transport-server-check-your-size-limits.aspx
  8. Released: Exchange Server 2013 RTM Cumulative Update 1
    http://blogs.technet.com/b/exchange/archive/2013/04/02/released-exchange-server-2013-rtm-cumulative-update-1.aspx
  9. Sending common or canned responses from a shared or repository mailbox
    http://blogs.technet.com/b/exchange/archive/2013/04/05/common-response-from-a-shared-repository-mailbox-manual-operation.aspx
  10. Preserving Activation Blocks After Performing DAG Member Maintenance
    http://blogs.technet.com/b/exchange/archive/2013/04/10/preserving-activation-blocks-after-performing-dag-member-maintenance.aspx

Hosted Messaging Collaboration

None

Lync, Office Communication Server & LiveMeeting

  1. NextHop – Site Home – TechNet Blogs
    http://blogs.technet.com/b/nexthop/
  2. http://blogs.technet.com/b/drrez/
  3. Unified Communications Web API Now Available to Web Developers
    http://blogs.technet.com/b/nexthop/archive/2013/03/12/unified-communications-web-api-now-available-to-web-developers.aspx
  4. Lync 2013 Mobile Clients Release: FAQ
    http://blogs.technet.com/b/nexthop/archive/2013/03/13/lync-2013-mobile-clients-release-faq.aspx
  5. Lync MVP Article Roundup: February 2013
    http://blogs.technet.com/b/nexthop/archive/2013/03/18/lync-mvp-article-roundup-february-2013.aspx
  6. How Changes to Public Certification Authority Standards Will Affect You
    http://blogs.technet.com/b/nexthop/archive/2013/03/20/how-changes-to-public-certification-authority-standards-will-affect-you.aspx
  7. Call Admission Control in Lync Server 2010
    http://blogs.technet.com/b/nexthop/archive/2013/03/25/call-admission-control-in-lync-server-2010.aspx
  8. Lync 2013 Cumulative Updates List
    http://blogs.technet.com/b/nexthop/archive/2013/03/26/lync-2013-cumulative-updates-list.aspx
  9. Lync 2010 Cumulative Updates List
    http://blogs.technet.com/b/nexthop/archive/2013/03/26/lync-2010-cumulative-updates-list.aspx
  10. DrRez Blog Bids Farewell
    http://blogs.technet.com/b/nexthop/archive/2013/03/27/drrez-blog-bids-farewell.aspx
  11. Lync 2013 Mobile Client for Android
    http://blogs.technet.com/b/nexthop/archive/2013/04/02/lync-2013-mobile-client-for-android.aspx
  12. Lync MVP Article Roundup: March 2013
    http://blogs.technet.com/b/nexthop/archive/2013/04/04/lync-mvp-article-roundup-march-2013.aspx
  13. Yahoo! Federation Issues
    http://blogs.technet.com/b/nexthop/archive/2013/04/04/yahoo-s-certificate-for-lcsap-msg-yahoo-com-expires-without-prior-notice.aspx
  14. Lync Online: Create and Publish Training Videos with Lync and SharePoint Online
    http://blogs.technet.com/b/nexthop/archive/2013/04/04/lync-online-create-and-publish-training-videos-with-lync-and-sharepoint-online.aspx
  15. Cumulative Updates for Lync 2010: April 2013
    http://blogs.technet.com/b/nexthop/archive/2013/04/10/cumulative-updates-for-lync-2010-april-2013.aspx
  16. Configuring Lync 2010 Server to Work with Level 3 SIP Trunking Services
    http://blogs.technet.com/b/nexthop/archive/2013/04/10/configuring-lync-2010-server-to-work-with-level-3-sip-trunking-services.aspx
  17. Cumulative Updates for Lync 2010 for iPhone and iPad: April 2013
    http://blogs.technet.com/b/nexthop/archive/2013/04/12/cumulative-updates-for-lync-2010-for-iphone-and-ipad-april-2013.aspx

Outlook

  1. Outlook Blog
    http://blogs.office.com/b/microsoft-outlook/
  2. The Master Blog – Site Home – TechNet Blogs
    http://blogs.technet.com/b/themasterblog/

Documents

Antigen & Forefront

None

Exchange

  1. Microsoft Exchange Server 2013 Help
    This download contains the Help content for Microsoft Exchange Server 2013 Hybrid Deployments and Cumulative Update 1 of Microsoft Exchange Server 2013.
    FREE
    RELEASE DATE: 4/4/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=35395
  2. Microsoft Exchange Online Help
    This download contains the Help content for Microsoft Exchange Online, the cloud-based email and voice mail service that’s available as part of Microsoft Office 365. Administrators are the intended audience for this Help content.
    FREE
    RELEASE DATE: 4/3/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=30338
  3. Exchange Server 2003 to Exchange Server 2010 Active Directory Schema Changes Reference, March 2013
    This download includes the Exchange Server Active Directory Schema Reference, which provides information about the changes that Microsoft Exchange Server 2003 to Exchange Server 2010 makes to the Active Directory schema when it is installed.
    FREE
    RELEASE DATE: 3/21/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=5401
  4. Achieving Immutability with Exchange Online and Exchange Server 2013
    With Exchange Server and Exchange Online, Microsoft enables organizations to immutably preserve mailbox items for eDiscovery using an in-place strategy.
    FREE
    RELEASE DATE: 3/11/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=12649
  5. Exchange Server 2010 SP3 Help
    This download contains a standalone version of Microsoft Exchange Server 2010 SP3 Help.
    FREE
    RELEASE DATE: 3/5/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36839

Office 365

None

Lync, Office Communication Server & LiveMeeting

  1. Lync 2013 Rollout and Adoption Success Kit (RASK) User Education and Training Resources
    The Lync 2013 Rollout and Adoption Success Kit (RASK) User Education and Training Resources download contains Quick Reference Cards, Training Modules, Videos, and links to online articles.
    FREE
    RELEASE DATE: 3/21/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=37032
  2. Lync 2013 Rollout and Adoption Success Kit (RASK) Resources
    This Lync 2013 Rollout and Adoption Resources package is a collection of tools, documentation, and templates designed to help project teams plan, pilot, deploy, and evaluate the success of their Lync rollout. These resources are intended for…
    FREE
    RELEASE DATE: 3/20/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=37031
  3. Lync 2013 Rollout and Adoption Success Kit (RASK) Core Planning Resources
    The Lync 2013 Rollout and Adoption Success Kit (RASK) Core Planning Resources download contains three pivotal documents designed to help plan and execute your rollout and adoption strategy for Lync 2013, when used alongside the Lync 2013 Rollout and Adoption Success Kit (RASK).
    FREE
    RELEASE DATE: 3/20/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=37030

Outlook

None

Other

None

Downloads

Antigen & Forefront

None

Exchange

  1. Microsoft Exchange 2013 Public Folders Directory Sync Support Scripts
    Scripts to enable creation of public folder related objects in the O365 Active Directory and synchronization of public folder related Active Directory objects between on-premise and O365 directories.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38408
  2. Microsoft Exchange 2013 Public Folders Migration Scripts
    These scripts are required while migrating Public Folders from Exchange 2010/2007 to O365 Exchange 2013 Public Folders.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38407
  3. Cumulative update 1 for Exchange Server 2013 (KB2816900)
    Cumulative update 1 for Exchange Server 2013 (KB2816900)
    FREE
    RELEASE DATE: 4/2/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38176
  4. Microsoft Exchange Server Jetstress 2013 Tool
    Simulate Exchange disk I/O load on a server to verify the performance and stability of your disk subsystem before putting your server into a production environment.
    FREE
    RELEASE DATE: 3/18/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36849

Office 365

  1. IdFix DirSync Error Remediation Tool
    IdFix is used to perform discovery and remediation of identity objects and their attributes in an on-premises Active Directory environment in preparation for migration to Office 365. IdFix is intended for the Active Directory…
    FREE
    RELEASE DATE: 4/10/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36832
  2. Identity and Authentication in the cloud: Office 2013 and Office 365 (Poster)
    This poster illustrates and explains the new world of identity and authentication in Office 2013 and Office 365. Two scenarios illustrate how identities are provisioned and how those identities are authenticated completely in the Microsoft cloud…
    FREE
    RELEASE DATE: 4/5/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38193
  3. Office 365 IPv6 Test Plan
    Plan to test IPv6 connectivity to Office 365. This test plan is recommended for all Enterprise and Government SKUs.
    FREE
    RELEASE DATE: 3/28/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=37135
  4. SharePoint Server 2013 Client Components SDK
    The SharePoint Server 2013 Client Components SDK can be used to enable remote and local development with SharePoint Server 2013
    FREE
    RELEASE DATE: 3/27/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=35585
  5. Information Protection and Control (IPC) in Office 365 with Windows Azure AD Rights Management whitepaper
    Information Protection and Control (IPC) in Office 365 with Windows Azure AD Rights Management whitepaper
    FREE
    RELEASE DATE: 3/25/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=34768
  6. Microsoft Office 2013 Volume License Pack
    Office 2013 client products require activation. This download enables IT administrators to set up a Key Management Service (KMS) or configure…Active Directory-Based activation. Either of these volume activation methods can locally activate…
    FREE
    RELEASE DATE: 3/22/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=35584
  7. IT Showcase On: Microsoft IT’s Hybrid Cloud Strategy
    Microsoft IT Has Cloud Power. Learn how Microsoft IT is using Windows Azure to move existing applications to the cloud and creating new applications for the cloud.
    FREE
    RELEASE DATE: 3/11/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36855
  8. Microsoft SharePoint SDK for Windows Phone 8 – English
    This SDK installs SharePoint client libraries and templates for Windows Phone 8
    FREE
    RELEASE DATE: 3/4/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36818

Lync, Office Communication Server & LiveMeeting

  1. Lync 2010 Attendee Hotfix KB 2815354 (Admin level install)
    This download includes all available updates for Lync 2010 Attendee.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=13365
  2. Microsoft Lync 2010 Attendee – Admin Level Install
    Microsoft Lync 2010 Attendee is a conferencing client that allows users without Microsoft Lync 2010 installed, to participate in online meetings. A user with an administrator account on the computer can install Lync 2010 Attendee so that users…
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=23396
  3. Lync 2010 Hotfix KB 2815347 (32 bit)
    This download includes all available updates for Lync 2010.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=25055
  4. Lync 2010 Hotfix KB 2815347 (64 bit)
    This download includes all available updates for Lync 2010.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=14490
  5. Microsoft Lync 2010 Attendee – User Level Install
    Microsoft Lync 2010 Attendee is a conferencing client that allows users without Microsoft Lync 2010 installed, to participate in online meetings. If you are not an administrator on the computer but an administrator has allowed you to perform…
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=15755
  6. Lync 2010 Attendee Hotfix KB 2815352 (User level install)
    This download includes all available updates for Lync 2010 Attendee.
    FREE
    RELEASE DATE: 4/9/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=22157
  7. Lync Server 2010 Hotfix KB 2493736
    This download includes all available updates for Lync Server 2010.
    FREE
    RELEASE DATE: 3/14/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=11551
  8. Lync Server 2010 Group Chat Hotfix KB 2803651
    This download includes all available updates for Lync Server 2010 Group Chat.
    FREE
    RELEASE DATE: 3/14/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=5855
  9. Lync Server 2013 Stress and Performance Tool
    The Lync Server 2013 Stress and Performance Tools (LSS) can be used to prepare, define and validate performance targets of user scenarios of an on-premise Lync Server 2013 deployment. LSS includes multiple modules and can simulate simultaneous…
    FREE
    RELEASE DATE: 3/8/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36819
  10. Update for Microsoft Lync 2013 (KB2760556) 32-Bit Edition
    Microsoft has released an update for Microsoft Lync 2013 32-Bit Edition. This update provides the latest fixes to Microsoft Lync 2013 32-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 3/8/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36940
  11. Update for Microsoft Lync 2013 (KB2760556) 64-Bit Edition
    Microsoft has released an update for Microsoft Lync 2013 64-Bit Edition. This update provides the latest fixes to Microsoft Lync 2013 64-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 3/8/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36956

Outlook

  1. Update for Microsoft Outlook 2013 (KB2738013) 64-Bit Edition
    Microsoft has released an update for Microsoft Outlook 2013 64-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2013 64-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 4/4/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38376
  2. Update for Microsoft Outlook 2013 (KB2738013) 32-Bit Edition
    Microsoft has released an update for Microsoft Outlook 2013 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2013 32-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 4/4/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=38360
  3. Microsoft Outlook Configuration Analyzer Tool 2.0
    The Outlook Configuration Analyzer Tool 2.0 (OCAT ) has been replaced by the Office Configuration Analyzer Tool (OffCAT). The OffCAT tool provides all of the same functionality as the OCAT tool, but it also allows you to scan more Office…
    FREE
    RELEASE DATE: 3/19/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=28806
  4. Update for Microsoft Outlook 2013 (KB2727079) 32-Bit Edition
    Microsoft has released an update for Microsoft Outlook 2013 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2013 32-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 3/8/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36985
  5. Update for Microsoft Outlook 2013 (KB2727079) 64-Bit Edition
    Microsoft has released an update for Microsoft Outlook 2013 64-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2013 64-Bit Edition. Additionally, this update contains stability and performance improvements.
    FREE
    RELEASE DATE: 3/8/2013
    http://www.microsoft.com/en-us/download/details.aspx?id=36984

Other

None

Events/Webcasts

  1. Introducing Microsoft Lync  
    Starts:  Thursday, April 25, 2013 9:00 AM
    Ends:  Thursday, April 25, 2013 10:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548819
  2. Best Practices for Microsoft Lync 2010 Conferencing  
    Starts:  Thursday, April 25, 2013 7:00 AM
    Ends:  Thursday, April 25, 2013 8:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This 60 minute virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will also be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548679
  3. Best Practices for Microsoft Lync 2010 Conferencing  
    Starts:  Wednesday, April 24, 2013 11:00 AM
    Ends:  Wednesday, April 24, 2013 12:00 PM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This 60 minute virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will also be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548798
  4. Moving from Live Meeting to Lync: Making the Most of your Online Meetings  
    Starts:  Wednesday, April 24, 2013 9:00 AM
    Ends:  Wednesday, April 24, 2013 10:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    An introduction to Microsoft Lync for users making the move from Office Live Meeting.  This 60 minute virtual, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Topics covered include: Using Lync for a variety of familiar conferencing needs. Scheduling Lync Meetings from Outlook. Presenting meeting content and using collaboration tools. Tips for successfully managing a variety of meeting scenarios. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548810
  5. Introducing Microsoft Lync  
    Starts:  Tuesday, April 23, 2013 7:00 AM
    Ends:  Tuesday, April 23, 2013 8:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548817
  6. Introducing Microsoft Lync  
    Starts:  Thursday, April 18, 2013 9:00 AM
    Ends:  Thursday, April 18, 2013 10:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548818
  7. Best Practices for Microsoft Lync 2010 Conferencing  
    Starts:  Thursday, April 18, 2013 7:00 AM
    Ends:  Thursday, April 18, 2013 8:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This 60 minute virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will also be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548678
  8. Best Practices for Microsoft Lync 2010 Conferencing  
    Starts:  Wednesday, April 17, 2013 11:00 AM
    Ends:  Wednesday, April 17, 2013 12:00 PM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This 60 minute virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will also be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548797
  9. Moving from Live Meeting to Lync: Making the Most of your Online Meetings  
    Starts:  Wednesday, April 17, 2013 9:00 AM
    Ends:  Wednesday, April 17, 2013 10:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    An introduction to Microsoft Lync for users making the move from Office Live Meeting.  This 60 minute virtual, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Topics covered include: Using Lync for a variety of familiar conferencing needs. Scheduling Lync Meetings from Outlook. Presenting meeting content and using collaboration tools. Tips for successfully managing a variety of meeting scenarios. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548809
  10. Introducing Microsoft Lync  
    Starts:  Tuesday, April 16, 2013 7:00 AM
    Ends:  Tuesday, April 16, 2013 8:00 AM
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language:   English
    Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032548816

New KBs

Antigen & Forefront

  1. Microsoft Online – FOPE-FOSE-EHA: Domain users cannot receive email messages through Forefront Online Protection for Exchange http://support.microsoft.com/kb/2598485
  2. Microsoft Online – FOPE-FOSE-EHA: “Relay Access Denied” NDR when you try to send mail flow from an on-premises Exchange organization through Exchange Online Protection http://support.microsoft.com/kb/2827473

Exchange

  1. ECS – Exchange – Cloud: Archive mailbox issues for a mailbox that is migrated to or from Office 365
    http://support.microsoft.com/kb/2757430
  2. ECS – Exchange – Cloud: “Execution failed: Configure Legacy Exchange Support” error when you run the Hybrid Configuration Wizard in Office 365
    http://support.microsoft.com/kb/2816904
  3. ECS – Exchange – XADM: Empty StorageLimitStatus field when you run the Get-MailboxStatistics cmdlet in an Exchange Server 2013 environment
    http://support.microsoft.com/kb/2819389
  4. ECS – Exchange – XADM: Unable to soft delete some messages after installing Exchange 2010 SP2 RU6 or SP3
    http://support.microsoft.com/kb/2822208
  5. ECS – Exchange – XADM: You cannot change the default folder names to another language by using the /ResetFolderNames switch in Outlook
    http://support.microsoft.com/kb/2826855
  6. ECS – Exchange – XCSI: Users from a federated organization cannot see the free/busy information of the local Exchange Server 2010 organization
    http://support.microsoft.com/kb/2752387
  7. ECS – Exchange – XCSI: Meeting in Attendee’s Calendar Loses Track of the Meeting Organizer
    http://support.microsoft.com/kb/2768774
  8. ECS – Exchange – XCSI: Unified Communications certificate partners
    http://support.microsoft.com/kb/929395

Office 365

Microsoft Online – BPOS-D

  1. The Out of Office feature in Outlook does not function correctly in Microsoft Office 365 Dedicated
    http://support.microsoft.com/kb/2005652
  2. When you try to send an email message to another user inside the same environment from a migrated Exchange mailbox, it generates a nondelivery receipt
    http://support.microsoft.com/kb/2022515
  3. A mobile device is unable to connect to Exchange ActiveSync (EAS)
    http://support.microsoft.com/kb/2505570
  4. How to troubleshoot issues with Lync Online instant messaging and presence in Office 365 dedicated
    http://support.microsoft.com/kb/2519184
  5. You cannot open a draft email message after Outlook crashes in Office 365 Dedicated
    http://support.microsoft.com/kb/2591211
  6. You cannot synchronize notes (memos) or contact items between a BlackBerry device and an Exchange mailbox in Office 365 Dedicated
    http://support.microsoft.com/kb/2612355
  7. A user cannot access a mailbox by using Outlook Web App in Office 365 Dedicated
    http://support.microsoft.com/kb/2620052
  8. You receive report of misconfiguration of specific attribute after an Exchange migration in Office 365 Dedicated
    http://support.microsoft.com/kb/2620932
  9. Messages are not received when you send messages to a Dynamics Distribution Group in Office 365 Dedicated
    http://support.microsoft.com/kb/2623206
  10. You receive a script error when you access the Proofpoint folder in Outlook 2010 in Microsoft Office 365 Dedicated
    http://support.microsoft.com/kb/2627703
  11. Troubleshoot viewing free/busy information between Lotus Notes and Outlook when you use Binary Tree’s CMT for Coexistence software in Office 365 Dedicated
    http://support.microsoft.com/kb/2638333
  12. You receive an NDR when you reply to messages on a BlackBerry device in Office 365 Dedicated
    http://support.microsoft.com/kb/2642476
  13. Troubleshoot Lync issues with XMPP Federated Partner in Office 365 Dedicated
    http://support.microsoft.com/kb/2644948

Microsoft Online – BPOS-S

  1. List of attributes that are synced to Windows Azure Active Directory and attributes that are written back to the on-premises Active Directory Domain Services
    http://support.microsoft.com/kb/2256198
  2. Audio or video doesn’t start in a peer-to-peer or multiparty conference in Lync Online
    http://support.microsoft.com/kb/2386553
  3. Windows Azure AD attributes for Exchange hybrid deployment aren’t written back to the on-premises Active Directory directory service when you use the Directory Sync Tool
    http://support.microsoft.com/kb/2406830
  4. You’re not receiving email messages in Office 365 Small Business for a domain that’s set up for full redelegation
    http://support.microsoft.com/kb/2526164
  5. How to troubleshoot issues that prevent a user from viewing other users’ free/busy information in Office Outlook 2007 and in Outlook 2010 in Office 365
    http://support.microsoft.com/kb/2581088
  6. How to set up Lync Online in Office 365 to interoperate with an on-premises Exchange environment
    http://support.microsoft.com/kb/2614242
  7. Exchange Online users can’t keep messages for longer than 14 days in Office 365
    http://support.microsoft.com/kb/2714467
  8. External email messages that are sent to an Exchange Online mailbox in a hybrid deployment have an SCL value of -1
    http://support.microsoft.com/kb/2737890
  9. A user’s mailbox no longer exists in Office 365 pre-upgrade
    http://support.microsoft.com/kb/2762067
  10. Error when you run the Remote Connectivity Analyzer tool to test connectivity to Office 365: “To authenticate to Office 365, you must enter your Microsoft account”
    http://support.microsoft.com/kb/2768537

Microsoft Online – O365 Exchange Online

  1. Non-Outlook email programs can’t connect to mailboxes that are hosted in Office 365
    http://support.microsoft.com/kb/2277579
  2. Outlook can’t set up a new profile by using Exchange Autodiscover for an Exchange Online mailbox in Office 365
    http://support.microsoft.com/kb/2404385
  3. Owners of an on-premises distribution group that’s synced to Office 365 can’t manage the distribution group in Exchange Online
    http://support.microsoft.com/kb/2417592
  4. You can’t use MAPI to set up Outlook 2003 for use with Exchange Online
    http://support.microsoft.com/kb/2449616
  5. How to set up an SMTP relay in Office 365
    http://support.microsoft.com/kb/2600912
  6. “ObjectClass: Unknown” is returned when you use the Get-MailboxStatistics cmdlet
    http://support.microsoft.com/kb/2795291
  7. Use the Outlook Configuration Analyzer Tool to determine which Outlook plug-ins are installed in Office 365
    http://support.microsoft.com/kb/2804663
  8. “Federation certificate with the thumbprint cannot be found” error when you try to set up the federation trust to use the next certificate in Office 365
    http://support.microsoft.com/kb/2810692
  9. Changes to a data loss prevention policy don’t take effect in Outlook 2013 in Office 365
    http://support.microsoft.com/kb/2823261
  10. Error when Office 365 kiosk users try to set up an Outlook profile for Exchange Online in Office 365: “Encrypted connection to your mail server is not available”
    http://support.microsoft.com/kb/2826047
  11. An Office 365 user’s email address is added to the “To” box of a message when the user clicks Reply All
    http://support.microsoft.com/kb/2830150
  12. You can’t disable Outlook Web App access for users in Office 365 or on-premises Exchange Server
    http://support.microsoft.com/kb/2835562

Microsoft Online – Office 365 Preview

  1. You see validation errors for users in the Office 365 portal or in the Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2741233
  2. Office 365: Outlook and mobile device connectivity troubleshooting resources
    http://support.microsoft.com/kb/2757863

Security – Communications

  1. Description of Hotfix Rollup 1 for Forefront Protection Server Management Console
    http://support.microsoft.com/kb/2717781

Lync, Office Communication Server & LiveMeeting

  1. ECS – OCS: Communications Server or Lync Server and network adapter teaming
    http://support.microsoft.com/kb/2478464
  2. ECS – OCS: You cannot make a call by using the Lync Windows Store app in Windows 8
    http://support.microsoft.com/kb/2800395
  3. ECS – OCS: “Cannot find any suitable disks for database files” error message  when you try to install or update Lync Server 2013 or Lync Server 2013 databases
    http://support.microsoft.com/kb/2816266
  4. ECS – OCS: “The parameter is incorrect – starttime” error when you run Search-CsClsLogging in Lync Server 2013
    http://support.microsoft.com/kb/2824096
  5. ECS – OCS: Android smartphone devices that are supported for use with Lync 2013 for Android
    http://support.microsoft.com/kb/2829747
  6. ECS – OCS: Lync users cannot edit their SharePoint Server My Site photos
    http://support.microsoft.com/kb/2831046
  7. ECS – OCS: Troubleshooting issues with Microsoft Lync 2013 for Android
    http://support.microsoft.com/kb/2834018
  8. ECS – OCS: Known issues that occur with public instant messaging and Communications Server
    http://support.microsoft.com/kb/897567

Microsoft Online -  O365 Lync Online

  1. Error in the Office 365 portal: “Value of msRTCSIP-PrimaryUserAddress or the SIP address in the ProxyAddresses field in your local Active Directory is not unique”
    http://support.microsoft.com/kb/2430520
  2. Error message when an Office 365 user tries to sign in to Lync Online: “There was a problem acquiring a personal certificate required to sign in”
    http://support.microsoft.com/kb/2604176
  3. How to  troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Google Android
    http://support.microsoft.com/kb/2636313
  4. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Windows Phone 7
    http://support.microsoft.com/kb/2636318
  5. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
    http://support.microsoft.com/kb/2636320
  6. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Nokia Symbian
    http://support.microsoft.com/kb/2636322
  7. Error message when you try to sign in to Lync 2010 after a network outage or a Lync Online service outage: “Cannot sign in to Lync”
    http://support.microsoft.com/kb/2698626
  8. Troubleshooting the Lync Windows Store app for Windows 8 and Windows RT devices
    http://support.microsoft.com/kb/2779848
  9. “There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly” error message when you sign in to Lync Online by using Lync 2010
    http://support.microsoft.com/kb/2787613
  10. Exchange Server or Exchange Web Services error messages when you try to sign in to Lync Online
    http://support.microsoft.com/kb/2787614
  11. Conversations and calls made on Lync Mobile devices are not synced with the user’s Exchange mailbox
    http://support.microsoft.com/kb/2806019
  12. Lync contact list is empty or read-only after a user’s Exchange mailbox is disconnected
    http://support.microsoft.com/kb/2811654
  13. Lync presence is unavailable or missing in SharePoint sites
    http://support.microsoft.com/kb/2813701
  14. “Get-CsWebTicket : Getting web ticket for the given user is failed” error message when an administrator creates a new remote PowerShell session for Lync Online
    http://support.microsoft.com/kb/2829494
  15. “Move-CsUser : HostedMigration fault” error message when you move users to Lync Online from an on-premises Microsoft Lync Server
    http://support.microsoft.com/kb/2829500
  16. “Move-CsUser : HostedMigration fault: Error=(507)” error message when you try to move a user to Lync Online in a Lync hybrid deployment
    http://support.microsoft.com/kb/2829501

Outlook

  1. Some email clients unable to decrypt email sent from Outlook 2010
    http://support.microsoft.com/kb/2142236
  2. “Attachment size exceeds the allowable limit” error when you add a large attachment to an email message in Outlook 2010
    http://support.microsoft.com/kb/2222370
  3. “Conversations cannot be automatically moved outside the Exchange store unless Outlook is in Cached Exchange Mode” error message in Outlook when you try to move messages that are related to a conversation to a folder
    http://support.microsoft.com/kb/2252358
  4. How to enable global and advanced logging for Outlook 2010 and Outlook 2013
    http://support.microsoft.com/kb/2260527
  5. Performance problems when you try to access folders in a secondary mailbox in Outlook
    http://support.microsoft.com/kb/2297543
  6. Outlook: Send To Mail Recipient opens an Outlook plain text message
    http://support.microsoft.com/kb/234487
  7. Reply and Forward of email in Outlook 2010 and Outlook 2013 results in 5.2.1 NDR
    http://support.microsoft.com/kb/2383603
  8. Windows Search Email Indexer remains disabled in Outlook 2010 and Outlook 2013
    http://support.microsoft.com/kb/2385524
  9. Outlook error PST is in use by another application
    http://support.microsoft.com/kb/244330
  10. Voting buttons are not visible in Outlook when you open a SharePoint alert notification that is forwarded
    http://support.microsoft.com/kb/2444400
  11. “Access is denied” error when you click an “outlook:\\” link to a public folder in Outlook 2010 or Outlook 2013
    http://support.microsoft.com/kb/2470828
  12. Room mailbox unexpectedly disappears from an Outlook 2010 meeting invite
    http://support.microsoft.com/kb/2500176
  13. Messages that are created outside Outlook do not include the default Outlook email signature
    http://support.microsoft.com/kb/2544665
  14. How time zone normalization works in Outlook 2010 and Outlook 2013
    http://support.microsoft.com/kb/2642044
  15. Outlook Issues that occur when you use the ExtractOrganizedMeetings registry value
    http://support.microsoft.com/kb/2646698
  16. Error 0x8004010F in Outlook 2010 or Outlook 2013
    http://support.microsoft.com/kb/2659085
  17. [SDP 3][2c425a45-1620-42a4-ae4d-63b453394935] Microsoft Outlook Support Diagnostic
    http://support.microsoft.com/kb/2680810
  18. Updates to the Connection Status dialog in Outlook 2007 and Outlook 2010
    http://support.microsoft.com/kb/2737188
  19. You cannot change the location of the offline Outlook Data File (.ost) in Microsoft Outlook 2013
    http://support.microsoft.com/kb/2752583
  20. How to turn off e-mail matching for certificates in Outlook
    http://support.microsoft.com/kb/276597
  21. “Cannot move the items” error when you move items from an Outlook 2013 client to an EAS store
    http://support.microsoft.com/kb/2781261
  22. Outlook 2013 stops synchronizing Hotmail account when connected over corporate or LAN network
    http://support.microsoft.com/kb/2781579
  23. Outlook AutoDiscover fails with error 0x8004010F
    http://support.microsoft.com/kb/2785498
  24. Calendar permissions differences in Outlook 2007, Outlook 2010 and Outlook 2013
    http://support.microsoft.com/kb/2816258
  25. Unable to open Outlook items from Windows Search results after installing Lync 2013
    http://support.microsoft.com/kb/2823902
  26. Outlook 2007 shows Error while preparing to send sharing message
    http://support.microsoft.com/kb/2836889
  27. Line breaks are removed in posts made in plain text format in Outlook
    http://support.microsoft.com/kb/287816
  28. How to obtain the latest Outlook Junk E-mail Filter update
    http://support.microsoft.com/kb/872976
  29. How to use Outlook policy to control credential prompts when connecting to an Exchange Server mailbox
    http://support.microsoft.com/kb/940171
  30. Google Apps Sync for Microsoft Outlook disables Outlook to search the Outlook data
    http://support.microsoft.com/kb/972814
  31. Error message when you try to sync Windows Mobile Device Center  with Outlook 2010 or Outlook 2013
    http://support.microsoft.com/kb/980513
  32. Issues that can occur when you add multiple Exchange accounts in the same Outlook 2010 or Outlook 2013 profile
    http://support.microsoft.com/kb/981245
  33. The UseLegacyFB registry value does not work as expected in Outlook 2010 and Outlook 2013
    http://support.microsoft.com/kb/982698
  34. Time zones that do not observe daylight saving time and Outlook
    http://support.microsoft.com/kb/982987

 

What to Expect at Your First MVP Summit

January 2nd, 2012 24 comments

Every year, there is a flurry of questions from newly minted MVPs about the annual MVP Summit. This year, more than 1,400 MVPs from 70+ countries will attend more than 700 sessions behind closed doors. As a veteran of nearly a dozen Summits, I’ve created this post to answer the commonly asked questions. Hopefully, it should provide a good bit of info on what to expect. Feel free to ask questions and/or post suggestions and ideas in the comments below. This is a living post.

Keep your MVP profile updated!

I can’t recommend enough about having your MVP profile up to date, especially the “Expertise and Interests” section. This section dictates what session areas you may attend at the Summit. Update it NOW! Also, other MVPs can use your profile to contact you. The first year I attended, I viewed the profiles of other MVPs in my expertise (Exchange, at the time) to learn more about my colleagues. I’ve also had some recruiters and potential customers call after viewing my profile. The MVP profile can be quite beneficial.

What to bring

Here is a list of things of the minimum items you should consider bringing:

  1. Camera – You’ll be meeting a lot of people, putting faces to names. There are a lot of social events and social networking opportunities in which to record the moment. Plus, there are some nice places to visit, or take pictures of, such as Mt. Rainier, Pike’s Place Market, etc.
  2. Business cards – As mentioned above, you’ll be meeting lots of people. If you’re in sales, tread lightly on the marketing push. Stick your cards (and any you receive from others) in the back of your Summit ID holder for easy access throughout the Summit. Don’t have business cards? Places like VistaPrint will print cards for you for as little as $10 USD.
  3. Cold weather clothing – Seattle weather during the Summit time frame can be predictable (rain), and unpredictable (snow). It can be fairly cold during the time of the Summit. Dress in layers to survive. Here is the weather forecast for the area.
  4. A tip from @NikitaP: Wear comfortable shoes. I agree. You’ll do a fair amount of walking, and LOTS of socializing while standing at the various events and venues.
  5. A suitcase with extra space. You’ll get a Summit shirt, you’ll go to the company store, and some product groups give out gifts. There is also the public Microsoft Store at the Bellevue Square, a nice mall near the Summit hotels.
  6. Laptop or iPad for taking notes during technical sessions and keynotes. I recommend Microsoft OneNote, which is available on both the PC and iOS platforms, and runs great on tablets.
  7. If you’re coming from another country, bring a suitable power adapter to use for your gear in the U.S. If you run a Mac, check out the Plug Bug World. It converts your stock Apple MagSafe power adapter to be world-wide compatible. Plus, it adds a USB charging port. I love mine.
  8. Your MVP number. If Microsoft hasn’t received your signed NDA form yet, you may be required to sign one before you’re allowed into the event. The form requires your MVP number.
  9. If you’re from outside the country, check your cell phone’s data plan and roaming limitations. Don’t get caught with an unexpected costly mobile bill.

Arrive early, stay late – dinners, parties and extra events

I recommend padding the summit time frame by a day on each end to allow for extra sight-seeing, additional events, and shopping. Some product groups will have extra sessions, and those take place before or after the regular summit days. If your product group is doing this, you’ll know in advance.

There is a Welcome Reception, a product group event (usually a dinner event), and generally some third-party events like Party with Palermo (a developer based event). In previous years, there was also an Attendee Party. Many of the various groups informally meet at local establishments during the evenings, as well. You’ll stay busy at this event, I guarantee!

Increasingly over the past few years, Twitter has been a busy tool for keeping track of your friends and colleagues at Summit. It’s a great tool for figuring out what trendy bar all of your mates are at.

See the list of official events at https://www.mvp.microsoft.com/en-us/Summit/Agenda.

Keynote speeches

Note: There are no scheduled keynotes for Summit 2016. This section is merely for reference.

There are Q&A sessions at the end of each keynote. Here are some guidelines that will avoid people throwing things at you (or at least letting out a groan):

  1. Introduce yourself with your name and MVP area. Avoid anything else.
  2. Make it quick – ask a single question. I’m reminded of the scene in “Back to School” with Rodney Dangerfield where the professor says he “has but one question – in 27 parts”. Don’t hog the time, others have questions, too.
  3. And I hate to say this, but the fact is, if your English isn’t very strong, consider having someone else ask your question, or don’t ask at all. Keynotes are always in English. Every year, someone will ask some questions that very few people can understand due to a language barrier. That leads to awkwardness and unanswered questions.
  4. Don’t ask deep technical questions. The people giving the keynote and answering questions aren’t likely going to know WHY Exchange isn’t running on SQL.
  5. Don’t ask for autographs or selfies.
  6. Don’t bring things to give to them. Those crazy Canadians started that and it got out of control one year (although they do look sharp in their red hockey jerseys).

Engaging the product group

There are some opportunities to engage the product group for your area of expertise. This includes during technical sessions, product group events like dinners, as well as unofficial events. Keep in mind that interaction with the product group should be handled professionally. While it’s important to discuss concerns, please respect their time and efforts. Remember, having access to the product group is a privilege, and you’d be surprised how quickly they stop answering your questions and requests for help if you’re constantly (or worse, publicly) berating of their accomplishments. Also keep in mind that not every person in the product group happens to be in the Redmond area during the Summit time frame. So don’t get angry if the person responsible for your favorite (or despised) feature isn’t there.

Company store

There is an opportunity to take a trip to the company store. It is located right where the hotel buses drop you off on campus. You’re generally given a voucher when you pick up your credentials that allows you to spend up to a specific amount ($120 USD) OF YOUR OWN MONEY on licensed materials such as hardware and software. These are regular consumer products available at employee pricing. You cannot exceed the amount on the voucher, so don’t think you’re gonna get an Xbox console on the cheap. The voucher is generally valid to purchase from a special site online as well (for a limited time), and have the items shipped to you. In the past, if you use part of the amount on your voucher, they take the voucher, and you can’t use “what’s left” of it. Choose accordingly.

You can purchase as much as you want of the other items, including clothing, bags, books, novelties, and other swag. As mentioned above, plan accordingly. Make sure you have room in your suitcase to take the stuff home. Nothing worse than getting a killer deal on something, then having to pay to check another bag on your flight home.

For more information, see the official FAQ section on the company store.

Internet access

Here’s the bad part. The WiFi inside the Microsoft buildings can be sporadic due to the sheer demand, although it has been getting better in recent years. If you can tether via cell phone, or you have an air card/MiFi, keep those handy. Don’t plan on streaming videos, and even doing VPN connections can be very problematic over the guest WiFi. The hotels provide complimentary WiFi in the guest rooms and common areas.

Dress code

There isn’t one. Casual is generally what people wear, with the majority wearing jeans & button down shirts, or golf/polo shirts. Many people wear shirts and jerseys from previous Summits. See my comments above about dressing warm.

Car rentals

Don’t bother. It’s too expensive, and, unless you plan on doing a bunch of tourist stuff, you won’t use it. Keep in mind that hotels will charge you a horrendous fee to park each night. Shuttle buses will take you from official Summit hotels to official Summit events, such as sessions on campus, the Welcome Reception, etc. In the Seattle, Redmond, and Bellevue areas, Uber is very well established. If you’ve never used Uber before, there is one thing to remember. You can’t tip from within the Uber app. Some people don’t tip, others tip in cash.

Transportation

From the airport, take a taxi or shuttle bus. Many people will coordinate with others and split the bill. Some people recommend the Gray Line, and I’ve used Shuttle Express which typically makes stops at all of the hotels used by Summit attendees. I believe one-way trips are in the $20 range for both. It can easily take 30 minutes (with average traffic) to get from the airport to the hotels.

As mentioned previously, transportation to/from hotels and official Summit locations, including the Attendee Party, is provided by Microsoft. I believe information about that is listed on the Summit website. Many of the “hangouts” in the Bellevue area are all within walking distance from the hotels.

For more information, see the official FAQ section on transportation.

Social networking, NDAs, and such

It’s generally acceptable to mention where you are (check-in). But you are under NDA during the technical sessions, so don’t even THINK about posting ANYTHING you see or hear during official events such as keynotes, sessions, official events, etc. Microsoft monitors social networks during the event, and people have lost their MVP status in the past for tweeting/posting info that was covered by NDA. I would recommend not discussing technical information in public areas, either. Even product code names and internal reference names are taboo in public. I mentioned near the top about bringing cameras. Tread lightly here.

Previously, I’ve seen people win items simply by checking in via Foursquare when going to the public Microsoft Store. There is also a downtown Seattle badge on Foursquare.

Also, the MVP program has Facebook and Twitter feeds to follow (including the #MVP18 hashtag for the Summit, and #MVPBuzz for the program in general). The MVP program also has a blog.

Hotels

If you’re rooming with someone you haven’t roomed with before, and you snore, buy your roomie some drinks. Someone suggested bringing tennis balls they can lob at you to help stir you a little. Interesting suggestion.

Places of interest

Space Needle – Part of the Seattle skyline, visit the Space Needle and see forever from the observation deck.

Puget Sound Tour – This water based tour goes around Puget Sound and shows the visitor many interesting points of history, including the residence of Mr. Bill Gates.

The Museum of Flight – One of the MVP Summit events was held here a few years ago. Very fun and interesting. See a lot of airplanes from various generations and purposes.

Underground Tour – The Bill Speidel Undeground Tour is a leisurely, guided walking tour beneath Seattle’s sidewalks and streets. As you roam the subterranean passages that once were the main roadways and first-floor storefronts of old downtown Seattle, our guides regale you with the stories our pioneers didn’t want you to hear. It’s history with a twist!

Pike Place Market – See the fish throwing, visit the various markets, and have some food with a great view.

Misc

A great tip from @callkathy – Connect with people outside your expertise. Sit with other people on the bus and at meals.

Another great tip, this one from @AlvinAshcraft – Use FourSquare to find other MVPs.

Microsoft has a pretty decent FAQ page that answers many questions. Check it out.

Have fun!

You will meet new friends, technical contacts, and people who will help you succeed. You’ll finally be able to put faces to the names of people whose blog and Twitter feeds you follow.

If you have any questions about the Summit, please feel free to contact me on Twitter (@PatRichard). Have fun!

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